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What happens when I switch from Pro to Free?

Your store keeps a live feed. Pro features switch off, but nothing is deleted. Start Pro again and everything comes back as it was.

  • Feeds using Collage or Hero show as Grid.
  • Feeds other than your main feed pause. Sections showing them show nothing.
  • Hashtag feeds and the product-page filter stop. The feed shows all your posts.
  • Products show on your first 6 tagged posts, in feed order. Your other tagged posts keep their tags; on the Posts page they show Products not shown on Free.
  • Reels stop playing in the feed. They still play in the popup.
  • Stories leave your store.
  • New posts are no longer tagged automatically, and you can tag new posts only while you have fewer than 6 tagged.
  • Analytics shows totals for the last 7 days. Stats per post, 30 days, Trends and the funnel are blurred.
  • Your main feed, its posts, tags (all of them), pins and hidden posts.
  • All your feeds and their settings, saved in the app. A paused feed shows (paused) under Editing.
  • Note: In Feeds, a paused feed shows Paused on the Free plan with a Start 7-day free trial or Upgrade to Pro button.
  • Note: The same happens when the automatic 7-day Pro trial for new stores ends without a subscription. Home then shows Your Pro trial has ended.

Still having trouble? Contact us from Support inside Zegsu Instafeed and we’ll help you directly.