Can customers get a free gift without qualifying?
No. The free gift is checked again at checkout. It is only free while your rules under Who gets it, and your code if you use one, are met.
What is charged at full price
Section titled “What is charged at full price”- The gift product added to the cart by hand, outside the Zegsu cart drawer.
- A second copy of a gift. Each gift gives one free unit.
- Any extra gift in Customers choose one mode. Only one gift in total is free.
- A gift for a shopper who no longer matches, for example after removing items or the discount code.
- A gift for a guest when the rule needs a logged-in customer, such as Customer tags or Orders placed.
What keeps the gift free
Section titled “What keeps the gift free”- The cart still meets the rules at checkout.
- The offer is live, with Live on store on, and inside its schedule.
- For code gifts, the code is still applied.
- Note: The gift’s own price does not count toward a cart value rule, so it can’t help a cart qualify.
- Note: When the cart stops qualifying, the cart drawer also removes the gift from the cart.
- Note: Gifts combine with your other discounts.
Related articles
Section titled “Related articles”- What rules can I use for a free gift?
- Why was the free gift not added or removed?
- How do I give a free gift with purchase?
- How do I let customers choose their free gift?
Still having trouble? Contact us from Support inside Zegsu Upsell and we’ll help you directly.