What rules can I use for a free gift?
You decide who gets a free gift with rules in the Who gets it section of the gift offer. Pick a rule from Add a rule. Rules come in three groups: Cart, Products and Customer.
Cart rules
Section titled “Cart rules”- Cart value: set At least and/or At most in your store’s currency. The gift’s own price does not count toward the cart value.
- Number of items: set At least and/or At most items in the cart. The gift itself is not counted.
Product rules
Section titled “Product rules”- Specific products in cart: click Choose products. Under Cart must have, pick Any of these products or All of these products. With “Any”, set Items needed.
- Products from collections: click Choose collections and set Items needed.
- Products with tags: enter product tags, separated by commas, and set Items needed.
- Products from vendors: enter vendor names, separated by commas, and set Items needed.
Customer rules
Section titled “Customer rules”- Customer’s country: pick from the countries your store ships to. This uses the shopper’s market country on your store.
- Store language: pick the languages. This uses the language the shopper views your store in.
- Customer tags: logged-in customers with any of these tags, for example VIP.
- Orders placed: logged-in customers whose past order count is in your range. Set At most to 0 to target first orders.
Combining rules
Section titled “Combining rules”- Add two or more rules.
- Use The gift is given when to pick All rules match or Any rule matches.
- Note: Every gift offer needs at least one rule or a discount code. This stops the gift going to every cart.
- Note: Cart value, Number of items and Orders placed rules need an At least or At most value.
- Note: Customer tags and Orders placed only work for customers who are logged in. Guests never match these rules.
- Note: For tag rules, use the same spelling as the tag in Shopify.
- Note: For collection and product tag rules, the cart checks up to the first 250 products in each collection or tag. If you add products to a collection later, save the gift offer again so the cart picks them up.
- Note: To run the gift only on certain dates, turn on Run on set dates in the Schedule section. Times are in your computer’s time zone.
- Note: Rules are checked in the cart and again at checkout. The gift is only free while the rules are met.
Related articles
Section titled “Related articles”- How do I give a free gift with purchase?
- How do I give a free gift with a discount code or link?
- Why was the free gift not added or removed?
- Can customers get a free gift without qualifying?
- What do the gift offer error messages mean?
- How do I schedule an offer?
Still having trouble? Contact us from Support inside Zegsu Upsell and we’ll help you directly.